I had previous LASIK surgery in 2002 and called about enhancement. From the moment I called, all the staff was very nice and answered every question. I have to especially thank Teresa for helping me understand every aspect of my future procedures, from the pre-op testing to post-op exams. I was able to contact her with any question and she would get back with me with Dr. Howertons answer.I had a few complications due to a past abrasion on my eye and the prior center not documenting the depth of my LASIK flap, but Howerton Eye has taken excellent care of me with the appropriate options and allowing me to make my decision based on the best choice for me. I live out of the area and I am glad now and do not mind the drive for the excellent care I receive.
Dawn Hawk
The delighted staff and service I've received at the Howerton Eye Clinic, Dr. Howerton, and most important, Theresa the Tech, has been incredible. Thank you to all! And, thank you Theresa, for going to the office on Sunday after I removed my surgical contact lens.
Robyn Cunningham
Hello Theresa,
I didn't really get a chance to thank you and your staff in regards
to my recent lasik procedure. I have to admit, I wasn't really
nervous about the procedure until I arrived at the office, then
the butterflies kicked in. But I feel that everyone made the effort,
from the reception office to the operating room, to make the experience
as comfortable as possible. Now I'm enjoying my new eyes and so glad
to be rid of the glasses and contacts.
You have a real good group of folks there and I just wanted to relay
my appreciation. Thanks again and keep up the awesome work!!
Ralph
Hi Theresa,
It's been just over a week since my Lasik experience and I'm thrilled.
I was hoping but didn't truly believe that my sight could be perfect.
It's a miracle and I want to thank you and everyone who made it happen...
oh and for the t-shirt. I'll wear it with pride!
I was glad to be one of the people to assure another National Instruments
employee to trust Dr Howerton and go for it.
See you in 3 months for a check-up.
Ingrid
September 24, 2002
All my interactions with the staff were positive. They
were all very competent and helpful. The surgery was a complete success
and much less scary than I had imagined. Everyone did their best to make
sure I was relaxed and comfortable.
Janet Hemingway, Academic counselor
August 14, 2000
Dear Friends,
Just a note to tell you how very pleased I am with the
LASIK procedure. In fact, a better way to say it is to say I’m thrilled!
For the first time since 6th grade I can actually see without wearing
contacts or glasses. I am so glad that you convinced me to have the blending
done, and it does not interfere with my distance vision.
As you know, I am out in the sun and dust all day with
horses and cattle. My vision could not be better! Thanks to each and every
one of you in the office. My utmost admiration goes to Dr. Howerton.
Sincerely,
Sallie Burleson
Laser vision correction is the way to go. Dr. Howerton
did the procedure, and it is nothing to be scared about. When I viewed
my tape after my procedure, I wondered when all that surgery was going
on. Frankly, I saw and felt nothing. I was told to look for the little
green light; I felt no discomfort, no pain. It was over in a matter of
minutes— less than seven I would estimate. The next day, I awoke
to the excitement of being able to read small print without glasses, which
is something I have not been able to do in the last 20 years. All the
staff put me at ease. Every move was explained to me step-by-step as it
happened. My vision is the most important thing I possess. I chose the
best. Thank you all.
Jean Croft, PBX Operator
February 15, 2002
Dear Howerton Eye Clinic Staff,
I just wanted to say thank you so very much for all
the comfort and help that was given to me during my LASIK procedure. I
had my eyes done January 10, 2002, and now have the vision of a hawk.
I never believed that I would ever see so clearly. I appreciate the attention,
caring, and all-around good customer service that I received throughout
the procedure. I was made to feel relaxed and my fears were eased by Dr.
Howerton and his staff. Thank you so very much for everything that was
done to make me feel more than just a customer and a patient!
Sincerely,
Rebecca Delgado
Absolutely marvelous! From my initial visit to my recovery,
you all were thorough and supportive, informative, and reassuring. It
was a true comfort having someone hold my hand throughout the actual procedure.
By the way, thank you for the t-shirt and efficient follow-up. My eyesight
is flawless. I never imagined vision without contacts. Thanks again!
Kristin Dickson
Dear Howerton Eye and Laser Center,
I am so pleased with my eyes that I have shared my experience
with almost everyone at the Oakhill Activity Center who is thinking of
having LASIK Surgery. You guys are so awesome!!
I still can’t believe how fast I was in and out.
The consultation with your staff was very informative and very explanatory.
I saw the video at Motorola during a wellness luncheon and made my mind
up. This is what I wanted done with my eyes.
The staff was very patient with helping me make my appointment,
not too pushy and I didn’t feel pressured on getting in. It was
wonderful how you worked with my schedule to get me in. Thanks a bunch!!
You made me feel confident that things would go well, and they did!!
I was a nervous wreck, but you did wonders consoling
me. I was comfortable and at ease when it was time to get on the table
to have my eyes worked on. I was up on the table, my hands being held
and everyone just hanging out as if we were at some kind of friendly gathering.
It was one, two, three and I was out of there ready to see things sharp
and clear for the first time in almost 26 years. I have definitely recommended
you all to those thinking of having LASIK. Thanks so much!
Annette O. Evans
July 11, 2001
Lasik Vision Correction Candidates
I had an outstanding experience with the Howerton Eye Clinic. I had been wearing contacts since I was in the second grade. My
prescription was so strong that without my contacts I could not see any
color on the eye chart. After Dr. Howerton’s 10 to 15 minute LASEK
procedure, I could immediately read a clock on the wall in the operating
room. One month after the procedure I was seeing 20/25 in both eyes. It
is a wonderful feeling to have excellent vision without the hassle of
contacts. The entire procedure was painless, including both the operation
and recovery. I strongly recommend Dr. Howerton and the Howerton Eye Clinic
to any good candidate for laser vision correction.
Steve Ferguson, Financial Analyst
April 27, 2000
I’m still in the first week of recovery, but I’m
already seeing very well. I’ve had no pain or discomfort. Dr. Howerton
and his staff (especially Katie) are professional and very friendly. They
literally hold your hand as you undergo the LASIK procedure. The post-op
care is just as dedicated as the pre-op care. I never felt pressured or
afraid. I have already recommended your services to friends and colleagues.
At least one friend has already made an appointment to see you. Thank
you for getting me on the road to better vision!
Gunther Goetz, Attorney
I’ve been thinking about getting LASIK treatment
for some time, but was still skeptical and squeamish about the procedure.
After consulting other co-workers at AMD about their treatment and results,
I decided to take the plunge. I had heard great things about the Howerton Eye Clinic and its location appealed to me. I’m glad I did it! I’ve
never been happier. From beginning to end, I received the best and most
professional care from each member on the Howerton staff. I felt special
and the results are remarkable. I never thought that my vision could improve
to 20/20. Thank you, Dr. Howerton!
Wilma Gonzalez, Sr. Administrative Assistant
January 31, 2003
I love not having to wear glasses when I drive, watch
television, or go out for an evening. I do miss the near vision I gave
up to get far vision—but all in all its OK. I know it will be a
good thing when I start swimming again this summer. I’m not sure
how convenient “readers” will be if I go back to work. They’re
fine at home. I wouldn’t hesitate to recommend your eye center for
LASIK surgery.
Thank you!
Martha Good, Retired for Now!
P.S. I would like my husband to consider it, as well!
July 26, 2002
I feel no regret in having this kind of surgery done.
It has been two months now and my eyes seem to have no recollection of
this surgery. The staff helped me a lot in making my decision to have
this complicated procedure which I didn’t know much about before
coming to you with my questions. I liked that the staff didn’t impose
and their answers to my questions came across clear and not like salespeople.
I normally don’t feel comfortable having surgery of any kind and
constantly question its necessity, but this is a great example of the
gift technology can offer us. I am happy to have the peripheral vision
and eye contact in communication that I hoped to get from this procedure.
Thank you,
Thomas Grzinich, Teacher
September 17, 2000
Dr. Howerton,
Thank you for making this procedure a wonderful experience. It is great
to combine a knowledgeable staff with a friendly encouraging attitude.
Carlos Gutierrez, Engineer
July 11, 2002
The whole procedure was quick, easy, and painless. The
Howerton Eye Clinic staff is great, with each and every one of them being
helpful and friendly.
My procedure was done around three weeks ago and I have
been very pleased with the results. In fact, I am a little more in amazement
every day when I think, “Hey, my vision is pretty good but this
must be as good as it gets.” Then the next day, I notice it’s
even a little better. I am a satisfied customer.
Dennis Hill, Professional actor/artist
September 10, 2001
Dr. Howerton and his staff have been a wonderful gift
in my life! I can’t express my amazement each day that I wake up,
open my eyes, and see that everything is clear and in plain view. I can
honestly say that I see better than I ever thought was possible. I chose
to have the surgery after years of wearing contacts, but my choice of
Dr. Howerton was the best decision I made yet. I went to several places
prior to meeting Dr. Howerton. I never met the doctor on the first visit
at any of those other places. Every visit has been one in which I am greeted
and helped by the most professional and friendly staff. Most importantly,
at every visit, Dr. Howerton has checked my eyes. He is nothing less than
an expert in his field, and his knowledge and honesty allows you to feel
trust in him. I have been blessed in having chosen Dr. Howerton as my
doctor.
Thank you,
Laresa Hubbs, Teacher
March 21, 2001
I was more than pleased with the attention I received
at the Howerton Eye Clinic. I had been to other places that ran prospects
though their screening like cattle through a sale barn. Howerton had extremely
friendly staff that was very helpful and informative. The greatest part
was the fact that I was examined by Dr. Howerton and was able to speak
with him three times before surgery. Some eye centers have surgeons who
fly in Friday for surgery then spend the night to stay for Saturday post-ops—then
you never see them again. Howerton Eye Clinic was one of the best medical
facilities I’ve ever visited. Oh, and did I mention that I now see
better than 20/20 in both eyes. The Center also had one of the most competitive
rates I found, and the service was impeccable.
Thank you Howerton Eye Clinic!
Jason Huffman, Youth Minister
July 6, 2000
I have been so excited about my LASIK surgery, which
was done almost one month ago. The information I received on my initial
visit gave me so many good questions to ask other surgeons. Your staff
was exemplary and professional, yet so warm. I was blessed to have Dr.
Howerton do my surgery and make such a vast change in so many facets of
my life. I am fortunate I was a terrific candidate and all went well.
I was never, ever, in any pain, even after surgery. I was never afraid
throughout the entire process because my hand was held and they talked
to me and I was never confused. I felt calm and proud when Dr. Howerton
told me how still I was! My experience was awesome because of Dr. Howerton
and his staff!
Ginger Keefer, Secretary
The surgery was beyond words. I am so glad I had it.
The staff made me feel very comfortable and relaxed. No pain at all—I
couldn’t believe it. Such tenderness. If I had more eyes I would
do it again. From the first exam I felt confident in Dr. Howerton’s
work. A little nervous as expected, but I knew deep inside that I was
in good hands. I was so excited after the procedure because I could see
immediately. I went to Gonzales with my hubby because I was anxious to
test my mew eyes on reading license plates and road signs. Watching TV
was, and is, great. Thank you all so very much. I have already referred
three people and will continue to brag about the good service you offered.
God Bless.
Rebecca Lewis, Accountant
July 16, 2001
To the Howerton Eye Clinic,
It has been exactly two weeks and I’m ecstatic that I can see perfectly!
I already feel I’ve gotten my money’s worth on the LASIK procedure—it
is instant gratification. The best part is watching TV with my head on
a pillow and not having my glasses smashed up against the side of my face.
I love it!!
Thank you for making me feel comfortable, and for answering
all of my questions from the several concerned phone calls I made before
and after my surgery. You all were great and I’ve recommended three
people to you so far. I trust in Dr. Howerton and the staff.
Thanks a million,
Yvette Martinez, Adjuster
September 30, 2002
Dr. Howerton and staff,
You came highly recommended and I am happy to say your services met my
expectations. You and your staff provided the information and instructions
I needed before the surgery, and you were good at explaining the procedure
and everything that happened just as you described it. I am thrilled to
have near-perfect eyesight—especially considering how poor my sight
was prior to surgery. The recovery went as you said it would, too. Thank
you!
Vikki McKinney, Office manager
January 29, 2003
First of all, I would like to thank the staff for their
professionalism and for being so honest and friendly. This procedure is
something I would recommend to anyone who can do it. It is a nice feeling
not having to wear glasses.
Daniel A. Merka, Golf Shop Associate & Retired Firefighter
I have been a slave to corrective glasses and contact
lenses for 34 years! My dream about laser correction became an option
for me—and it was just what I wished for and wanted so badly! My
cousin-in-law, a famous eye surgeon, Dr. John Cowden, told me in the ‘70s
to wait, that a better procedure was being tested. That procedure was
LASIK.
When I met the staff from Howerton Eye Clinic during
a health fair, I knew it was time to proceed. They are the friendliest
most professional staff that I have ever met! They made me feel like I
was the most important patient there. I just had an enhancement done—
a tune-up— on my eyes and now I can see 20/25. When I started, I
was off the charts and labeled legally blind. Thank you so much!
Diane Nelson, Interior Landscape Technician
October 18, 2001
There’s only one word you need to know when considering
LASIK surgery—Howerton! The procedure was simple and amazing, the
office staff was wonderful and friendly! Thank you!
Julie O’Connor
I have not fully formed an opinion on the actual vision
correction since my vision is still fluctuating at this point. However,
I am already very pleased that for distance activities (driving, etc.),
I am out of glasses! As for the experience at Howerton Eye Clinic, it
has been overwhelmingly positive! The staff is extremely friendly and
has made the visits enjoyable. The day of the surgery I was put so much
at ease in the time leading up to the procedure. As for the procedure,
I really, really appreciated the way I was told exactly what was happening
every step of the way. It was also reassuring—as well as comfortable—to
have someone’s hands to hold on to or squeeze.
Dave Owens, taxes
April 27, 2000
My only regret is that it didn’t have the surgery
sooner! One week later, I am still in awe of how little time is required
for the procedure and the immediate results. In less than 24 hours following
the surgery, I drove 10 miles to work at 6 a.m. without any complications.
Absolutely no pain!
The staff is superb—the customer service, care,
and concern is second to none. If I sound happy, elated, satisfied, thrilled—it’s
all true!
Tommie Pernell, Revenue Agent & Entertainer
January 16, 2003
The staff at Howerton was incredible—the level
of care and concern made me feel right at ease. The results of my surgery
were amazing. By the end of the day I could see more sharply and clearly
than I ever could, even with my contacts. I still can’t believe
that I can actually wake up in the morning with sharp vision and no contacts!
The skill and personal level of care at Howerton went above and beyond
my expectations. I would recommend it 100%.
Rebecca Robinson, Human Resources/PPD
Everything about my experience with Howerton Eye Clinic
was exceptional. The staff was always pleasant, professional, courteous,
and prompt. I never had to wait. Everything was explained thoroughly.
The procedure itself and recovery were quick and completely painless.
The results are fabulous! The scheduling, step-by-step instructions, kit,
and goody bag show how much you care about your patients. I have recommended
your clinic to everyone and will continue to do so. I think my mother-in-law
is coming from Beaumont to use your clinic! My friend who drove me there
and watched the procedure is also probably going to do it. My daughter
is taking the tape to the school librarian because she is interested.
Though your entire staff gave great customer service
(and I should know because I have taught classes on how to give exceptional
customer service), Katie stands out! Her positive attitude and encouragement
made this life-changing event a positive one!
Steve Rudkin, Verification Manager
March 12, 2001
I had LASIK in January 2001. I followed all pre-op
and post-op instructions. I had no complications or discomfort. The surgery
itself is a piece of cake—there’s absolutely nothing to fear!
I mean nothing! It takes a total of 10 minutes, and all you do is focus
on a light! Immediately after surgery I could see that the recessed flood
lamps in the ceiling had printing on them. Before surgery, my sight was
considered legally blind! After the prescribed nap the day of surgery,
I spent the rest of the day working on my computer and reading!
Belinda Smith, Homemaker
September 25, 2001
My experience was very good. The doctor was professional
and available. The entire staff was helpful, knowledgeable, and seemed
to be concerned with me as an individual. I would without hesitation recommend
Howerton Eye Clinic. Also, I don’t have to wear glasses anymore!
Anthony Tipton, Accounting
May 6, 2002
My experience with Laser Vision Correction has been
a positive one. It has been one month since my surgery and my eyes feel
great and are less agitated. I still cannot believe how I can see when
I wake up in the morning and do not have to use a pair of glasses or contacts.
Thank you Dr. Howerton
Shawn Tupy, Hematology supervisor
August 21, 2001
The experience was great. I was taken step-by-step
through the procedure. This helped with reducing nervousness. When I thought
I was having post-op difficulties, the office told me I could come in
right away. I felt great confidence in the staff. I would recommend the
center to my friends and colleagues. Also, I’m seeing wonderfully!!
Thank you.
Karen Turnquest, Engineer
October 9, 2001
I had LASEK because my corneas were too thin for LASIK.
Dr. Howerton and his staff told me—up front—that my healing
process would take longer. They were correct; however, I have been more
than pleased with the results of my surgery. Just one week after the procedure,
I was seeing 20/25! Wow—after 30 years of corrective lenses and
contacts…this was remarkable. My one recommendation to future LASEK
patients is to stay home from work until BOTH temporary contacts are removed.
I would recommend Dr. Howerton and his staff to anyone! It’s been
a great experience!
Stephanie Walker, Teacher
October 21, 2002
Dear Dr. Howerton and staff,
My experience throughout the time I spent in your office
was truly professional and your staff should well be commended. Even a
49-year-old doctor can be comforted by someone holding his hand during
such a magnificent and serious procedure.
Allow me to express my special thanks and appreciation
to Mrs. Jane who made my visit so accommodating and generous. Truly you
are a sister above all others and my warmest appreciation is sincerely
expressed. Thanks to all of you!
George Walmsley, MD
May 6, 2002
Dear Howerton and staff,
My objection was to not wear contact lenses anymore! I am so happy to
throw out my contact lenses and supplies. My eyes feel so much better
now, and that makes me feel awesome. Thank you so much. Dr. Howerton and
his staff are sincere and dedicated to patients, and I personally would
recommend LASIK to my family and friends.
Jeff Warren, Import Consultant/ Investment Manager
December 11, 2001
I love my new eyesight! Having laser vision correction
done is one of the best decisions of my life! I only wish I had done it
sooner!
Sherrell Wilson, Pre-press Imaging
AND SO
MANY MORE! Thank you to all of our patients! |