Howerton Eye Clinic Blog

Hello, I wanted to comment on my experience I had with your office. I had LASIK done on Jan 7th and cannot tell you in words how awesome the entire experience has been for me. I met Melissa at a healthfair in Oct (we were both vendors there). She was a great help in explaning uncertainties I had. About a month later I came in for my consult and Theresa took me every step as if I had known her forever. We clicked immediately! She was absolutely awesome in explaining everything step by step and answered ALL questions I had. I then met Dr Rhodes and also had a great experience with him. When I came in for my surgery, I was very impressed at the level of professionalism every one had. Diane got me ready, and I remember Amber (?) (or Angela?) said her only job was to hold my hand! It was so comforting. When I went in for the surgery I was so impressed that as Dr Rhodes was performing each step, Theresa was telling me what was happening! I sat up and could see! How life changing it was! I did end up having some complications that night and we didn't get back to see Dr Rhodes until the next day. When we arrived that morning, Rachel took great care of me quickly and earlier than the office even opened I think! She was very gentle and got me comfortable! Exactly what I needed. After I saw Dr Rhodes and he had to "fix me up" he said he wanted to see me on Saturday. When we arrived on Saturday, I was so surprised to realize the office was not normally open seeing patients. He and Theresa came in just for me! I thought I was impressed already, but that took the cake! I am a District Manager for 6 Castle Dental offices and all the specialists that work for us and we train extensively around G3! Greeting, Guiding, and Gratitude. I can say that my G3 experience at your office was beyond par and exceeded all expectations I had. I have told everyone I know and some that I don't know that they needed to go to your office and see Dr Rhodes and his staff! I truly appreciate the experience and hope you realize how you really are changing lives! You've changed mine!

Please share this message with the team and please tell all of them they did a FANTASTIC job!

Regards,
Becky Evans